Bedforest Terms and Conditions of Use

By using this website you are deemed to have read and agreed to the following terms and conditions:

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

The following terminology applies to these Terms and Conditions, Privacy Statement, Liability and Disclaimers and any or all Agreements: "User", ”Host”, Guest”, “You” and “Your” refers to you, the person accessing this website and accepting the terms and conditions. “Bedforest” "The Company", “Ourselves”, “We” and "Us", refers to Bedforest. “Party”, “Parties”, or “Us”, refers to the User and us.

Bedforest put this website and its information, tools, and services at the user disposal, upon its agreement to the Terms of Use.

Be aware that you are responsible for all the content (data, information, and other things you post on this website), and for updating the information you have provided. All the content you have posted online should be verified by you and certified as true, accurate and complete.

1. Privacy and Confidentiality

We are devoted to protect your privacy. Only specifically authorized employees working in the company will use your information, and this, in order to serve you better.

A User’s record is confidential. None of their personal information or data will be sold, shared or rented to any third party. Any contact by email from Us to the User will be made in accordance with the provision of agreed services and products.

2. Our liability

We are not a party to any rental agreement or other transaction dealt between the users of the site.

As a website we help host and guest to get in contact and we facilitate the advertising of properties to rent. We also put at a disposal an e-payment system to facilitate transactions between Users on which we may take or not a commission.

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

    • loss of income or revenue;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;

    any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

  • You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

    We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

3. Notification of Changes

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

4. Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in Hong-Kong and other countries. The brand names and specific services of this Company featured on this web site are trademarked.

5. Disclaimers

All content, software, functions and information available and accessible on this website is provided “as is”.

The information contained in this website is for general information purposes only. The information is provided by and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products and services, contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

We have no control over and do not guarantee the truth or accuracy of any listing or other content provided on the website.

Every effort is made to keep the website up and running smoothly. However, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

6. Extenuating Circumstances

Depending on the situation, you may be eligible for a refund outside of your host’s cancellation policy—which can be found on your trip itinerary. Such cases will be contingent on proper documentation, where valid.

What Extenuating Circumstances are eligible for a refund?

We understand that unexpected situations can sometimes prevent you from taking a trip that you’ve already planned. If you’re unable to change the dates of your trip and need to cancel, it’s important to do so as soon as possible.

What’s covered:
- Natural disaster in the destination country

What's not covered:
- Flight cancellations due to something other than a natural disaster
- Lost baggage
- Loss of employment
- Civil obligations

All Cancellations need to be properly documented. Every submitted case will be throughly reviewed. Final decision remains at the discretion of Bedforest.

7. Exceptions to cancellation policies

If the host cancels the booking at any time, the booking payment is fully refunded to the guest (including fees). The host may receive a negative review.
Unforeseen problems at the property
On arrival, the guest is unable or unwilling to stay at the property because:

  • The property is not at the stated address or it simply does not exist.

  • The guest cannot gain access to the property because they cannot obtain a key, or the key/keycode does not work.

  • The guest considers that the property is Significantly Not As Described.

In these and other disputes in which the service provided by the host to the guest may not have been provided satisfactorily, Bedforest will encourage and facilitate a dialogue between host and guest in order to resolve the dispute. If necessary, Bedforest reserves the right to mediate and to make the final decision, providing a complaint has been lodged (by either party) within 24 hours of the planned commencement of the stay.

8. Your concerns

If you have any concerns or question about any matters that appears on our website, please contact us

Thank you for visiting our website

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